7 Effective Communication Habits of the Most Successful People

Effective communication is a skill that most people, especially those in a position to influence others, should learn to cultivate. Most people think that having solid communication skills means being a great speaker, but it’s also about learning to listen, watching body language and interpreting the gaps in a conversation.

Here are seven powerful ways to build your communication skills:

Be concise and clear. Many people say what they want to say then repeat themselves over and over again. Understand that you were likely heard the first time—and if people aren’t listening it doesn’t matter how often you say something. It’s always more effective to be concise and clear. Honor the gift of people’s time by getting to your point quickly and clearly.

Be thoughtful and considerate. Be mindful of not dominating the conversation. When you speak, pause to let others ask you questions, and ask them questions in turn. Don’t let what should be a dialogue turn into a monologue.

Be attentive and observant. A great communicator pays attention not only to what is being said but also to the nonverbal cues people sending. It’s important to understand the things that aren’t said.

Be understanding and curious. People are often too quick to reply when they listen to someone else, which leads to shallow responses. When someone is speaking, take the time to understand and ask questions. Listen to truly hear, not to pass the time until you can talk again, and wait until the person finishes speaking before you reply.

Be present and available. Don’t bring up past problems or irrelevant side issues; stay focused on the current topic or situation. And especially if the conversation is tense, look for ways to keep things positive instead of adding fuel to the fire.

Be calm and collected. If you feel angry or frustrated, avoid saying something you’ll later regret by making sure you’re calm and in charge of yourself before you speak. Don’t allow your emotions to overtake the conversation.

Be positive and optimistic. No one likes to communicate with someone who’s negative and complaining. Even if the issues are thorny, try to think of positive and affirmative ways to communicate. You can talk about problems or talk about solutions—the choice is yours.

To be a truly effective communicator, it’s important to remember that we’re all different  in the way we perceive the world. Use your own understanding as a guide when you listen to others, and always be mindful of what you say and how others will perceive it.

Lead from within: Communication is about human connection; it’s the key to personal, career and leadership success.

 


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Lolly Daskal is one of the most sought-after executive leadership coaches in the world. Her extensive cross-cultural expertise spans 14 countries, six languages and hundreds of companies. As founder and CEO of Lead From Within, her proprietary leadership program is engineered to be a catalyst for leaders who want to enhance performance and make a meaningful difference in their companies, their lives, and the world.

Of Lolly’s many awards and accolades, Lolly was designated a Top-50 Leadership and Management Expert by Inc. magazine. Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, and Psychology Today, and others. Her newest book, The Leadership Gap: What Gets Between You and Your Greatness has become a national bestseller.


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to “7 Effective Communication Habits of the Most Successful People”

  1. Katie Bailey

    02. Jul, 2019

    Lolly,

    As usual, a wonderful and insightful blog. The piece I will most take away from this post is the Be Understanding and Curious. In reflecting on my own habits, I think this is one area where I could improve. Thanks for helping me see this opportunity to be a better leader.

    Reply to this comment
  2. Anita

    03. Jul, 2019

    Be calm and collected, at times its really hard, especially if the conversation is tense.

    Reply to this comment
  3. Bhawani

    03. Jul, 2019

    Dear Lolly,
    Thanks for sharing very insightful articles. It is catchy and Handy. Grateful

    Reply to this comment
  4. lollydaskal

    03. Jul, 2019

    Being calm can be hard, but it is imperative when you want to make a good impression in your communication

    Reply to this comment
  5. Frank Cammalleri

    27. Sep, 2019

    Great article Lolly!!
    A habit is a difficult trait to acquire and requires repetition. These habits are a great foundation for becoming an industry leader. Well done to give a thorough explanation!

    Reply to this comment

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